Shipping & Warranty
As each piece is custom manufactured, please allow 3-4 weeks delivery time.
Flat Rate Shipping via Tracked Packet $29.95 (within the continental US & Canada)
Flat Rate Shipping via Tracked Packet $11.95 (within the continental US & Canada)
PLEASE NOTE THAT WE WILL ONLY SHIP YOUR MERCHANDISE IF THE "BILL TO" AND "SHIP TO" ADDRESSES ARE THE SAME
We take extra care to make sure that we ship the correct item and that your items are packaged properly. If you receive a damaged product, please contact us immediately at firstname.lastname@example.org. Do not discard the box or any of the original packing material. In order to file a claim for missing or damaged merchandise you must fill out a Return Merchandise Authorization Form. Items must not be altered in any way and all parts and accessories must be included with the original packaging.
Returned merchandise must be sent via prepaid freight. We suggest returns to be shipped via ground shipping. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied. COD and Freight Collect packages will not be accepted.
Please allow up to fourteen days for your return to arrive at our Returns Warehouse, delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item. Your original method of payment will be credited as soon as possible after your return is processed and approved or, if you prefer, we will replace your GHOSTPLATE™ with a replacement product.
All sales are final.